FAQ: Pride Pins
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will packaging be discreet?

We ship in #0 yellow Kraft envelopes and priority mail boxes. The most you’ll possibly see is our Fursona Pins branded tape on the package.

Last updated: June 01, 2019 11:01

How do I tell you which animal/flag combination I want?

Just wait until the survey after the campaign and you’ll be able to input all your preferences!

Last updated: June 18, 2019 18:29

Can I choose different animal/flag combinations for each tier?

Yes! Each pin can be your unique combination choice.

Last updated: June 18, 2019 18:29

How do I add pins to my rewards?

You can either upgrade to the next tier level, or add $8.00 to your pledge per extra pin you want to add. Either works!

Last updated: June 18, 2019 18:29

What are freebies?

These are free bonus items added to your backer packages because the community unlocked new goals! :)

Last updated: June 18, 2019 18:29

Can you add another flag?

Unfortunately not, but you can check out the Custom Content and have your flag created for your favorite animal that way!

Last updated: June 18, 2019 18:29

Can you add another species?

We have been adding them at every $10,000 mark. Share your suggestions for species on social media and the comments, we’re listening! You can also get together with other backers and sponsor a $1,500 custom species together. Lots of backers have made species pools to get their favorite animal made!

Last updated: June 18, 2019 18:29

What is a Pride Pal?

These are our mascots for the campaign. They’re cute, but they’re not the only options you have. You can combine any animal/flag to make the pin of your dreams. Our Pride Pals, though, are special because they’re recolored like their flags, where a regular animal/flag combination has the animal with natural colors.

Last updated: June 18, 2019 18:30

What freebies have been unlocked?

Unlocked: 1 Pride Pals Sticker, 1 Pride YCH Sticker (Backer’s Color Choice), 1 5x7 Pride Pal Holographic Mini Print, 1 Rainbow Pride Pins Lanyard, 3 Pride Pals Trading Cards, 1 Pride YCH Enamel Pin, 1 Curlworks Speech Bubble Enamel Pin, 1 Pride Byte Enamel Pin, 1 Fursona Pins Logo Pin

Last updated: June 27, 2019 22:01

What species have been unlocked?

Fox, Bat, Bear, Wolf, Dutch Angel Dragon, Fennec Fox, African Wild Dog, Deer, Raccoon, Red Panda, Tiger, Cat, Hyena, Lion, Dragon, Rabbit, Rat, Shark, Cheetah, Possum, Ferret, Horse, Otter, Goat, Griffin, Husky, Coyote, Lynx, Cockatiel, Guinea Pig, Crocodile, Saber Tooth Cat, Velociraptor, Eastern Dragon, Snow Leopard, Wickerbeast, Unicorn, Kitsune, Sphynx, Ball Python, Moth, Owl, Cobra, Red Fox, Skull Beast, Kangaroo

Last updated: June 28, 2019 14:29

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: November 2019

Everything's on track to ship in late November!

Last Updated At: 07/19/19
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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